Smartstitch S-1001 Upgraded Embroidery Machine with 10 Needles, 1200SPM Max Speed, 7" Touch Screen, 9.5"x14.2" Embroidery Area, New Gen of Commercial Embroidery Machine for Flat, Hat, T-shirt and more

The media could not be loaded. I recently upgraded to the Smartstitch-1001 from a single needle machine and I have no regrets. It is easy to use, a great value for the money. It has a user friendly interface which is very important and it is a small but mighty for those new to the multi needle embroidery world. The stitching comes out beautifully. I have done caps and patches thus far. The company's customer service support been amazing as well. There are tons of videos to ensure that you have the utmost success in your journey. The machine comes with everything to get you started. As a rookie in the embroidery world, what isn't there to love!

The media could not be loaded. This is a great entry level multi needle machine, and at a very good price as compared to other brands and models. I had used my single needle for a long while and decided to finally upgrade for a multi needle machine. It doesn’t take up too much space in my office, which was one of my biggest concerns bc I’m home based and have limited space in my office. After receiving my training, it was very easy to use and understand the machine. If I needed assistance, the representative was quick to reply and eager to help me with what I needed. Everything stitches out very nicely and smoothy. The customer service and tech support representatives are great and quick to respond. I’m very happy with my purchase:)

The media could not be loaded. This machine was a splurge and I am soo excited to keep learning! I’ve done a little embroidery but this was a big step and so far is so incredibly easy to use. I love that you have everything you need from the moment your machine arrives - machine, stand, embroidery thread spools, extra needles, hoops, hat hoop and stand, tool box with EVERYTHING you might need. They even provide a USB to transfer your files to your machine.Smartstitch also provides a technical support group that you can reach out to at any time, paired with one on one training to ensure your machine is set up correctly. Before training, the getting started videos walk you through threading your machine and preparing your bobbin. During the training, they walk you through a set of test stitches to ensure all 10 needles are working/threaded correctly and your tension is set to ensure high quality embroidery.Once you know the basics, the rest is a breeze. The video is of the first thing I embroidered on my new S1001 - a zippered canvas pouch. It came out perfect and I couldn’t be more excited to expand what I am able to embroider.The machine is fast and not as loud as I was expecting, which is a plus. My only struggle thus far is hooping. These hoops are a bit different than what I am used to, so it’s going to be an adjustment. Not hard, just different.Overall I am absolutely in love with my new embroidery machine and can’t wait to see what projects I can accomplish!

We are new to embroidery and have loved this machine! We bought this machine for our business to do our shirts and hats. We have been able to do so much more than we had originally expected. Training was quick and easy. They have great customer support if we have had any questions. It is not too big and we were able to easily get it set up with the instruction videos. It was quick to get level and stable on the stand as well. As beginners, there is a bit of a learning curve, but we have really felt confident in building our embroidery skills. I would definitely recommend Smartstitch for beginners.

I got this machine several months ago and haven’t looked back since. I went from a 4 needle to a 10 needle and it’s been a journey. Smartstitch sets you up with your own trainer and support team as well as a FB group who helps also you with any problems, as well as numerous YouTube videos. I’ll admit I was intimidated when I saw her, but the machine is very user friendly and so I jumped in and started learning. It probably took about 2 months to get really comfortable with the machine functions, but once you’re through the learning curve it’s really super fun. I’ve learned so much. Any issues that come up are usually user error and the best part, in my opinion, is if my machine ever goes down, the tech support walks me through fixing it. I don’t have to send her off. And any parts I need will be sent to me if I don’t already have them in my spare parts. You can’t go wrong this machine. They also have a 12 and 15 needle. It really is a SMART Machine!!! If you’re looking for a new machine, I’d seriously consider getting a Smartstitch!! I did not digitize these designs.

The media could not be loaded. I got my Smartstitch S1001 on May 14th and had it up and running in about an hour! The setup was super smooth thanks to helpful YouTube videos and amazing one-on-one training through a Facebook group. Everyone in the community has been so kind and supportive. This machine is awesome—I never thought I’d be doing embroidery for my boutique, but Smartstitch made it possible! If you are trying to decide on an embroidery machine this one comes with an awesome support team to help you!

Excellent embroidery machine for the price. This was our first embroidery machine. The customer support is great. I have no complaints.

This was a nice upgrade for me, and it expanded my options tremendously! I love it because it is a reliable machine and I can do much more work and spend less time doing it. The quality of the threas is superior than other brands that I have used in the past. 👍👍